Town Hall is closed to the public and administrative employees are working remotely in response to the State’s recommendation that all employees who can work from home should do so. All employees have access to all the tools/resources they need to complete their jobs remotely.
The most effective way to contact the Town during this time is by email. However, staff are checking their voicemails periodically during the day and will respond to all calls as quickly as possible. When leaving a message please be sure to include you name, telephone number and address.
- Water Billing/Property Transfers – firstname.lastname@example.org 410-287-5801, option 1.
- Planning/Code Enforcement – email@example.com 410-287-5801, option 3.
- General inquires – firstname.lastname@example.org 410-287-5801, option 6
- Finance/Accounts Payable – email@example.com 410-287-5801, option 5
- Police – firstname.lastname@example.org 410-287-5996
- Maintenance/Parks – email@example.com 410-287-8102
If necessary Town staff can arrange to meet with individuals by appointment either in person or virtually. All applicable social distancing measures will be taken, including wearing of masks by employees and customers.
The Town is complying with the Governor’s executive order regarding shut offs for water service. No customers will be or have been charged late fees or disconnected for non payment during the pandemic. Customers who can pay their utility bill are encouraged to do so. That way, when shut offs resume they do not have to come up with a large sum to avoid being shut off.
Due to Town Hall being closed to the public, and cash payments are not available, the Town will credit customers’ utility accounts for the amount of the convenience fee (2.95%) the customer has to pay the credit card processor.
The Police, Water Plant, and Maintenance departments are operating “normally” with all social distancing recommendations being followed.
All public Town meetings for the duration, will be held virtually. To receive a link to the meetings, interested individuals should email firstname.lastname@example.org to register.